Outage in MongoDB Cloud

Metrics ingestion delays and delayed cluster operations

Resolved Minor
October 07, 2025 - Started 24 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating a delay in our metric ingestion pipeline. Customers may see delays in cluster operations.
Components affected
MongoDB Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/07/2025 08:03PM

This incident has been resolved.

MONITORING 23 days ago - at 10/07/2025 07:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 10/07/2025 05:44PM

We have identified the cause of the issue and have taken corrective actions. We are monitoring the impact of those mitigations. During this time Host Down alerts, metrics, and some Atlas Cluster Operations may still be delayed or missing.

INVESTIGATING 24 days ago - at 10/07/2025 03:45PM

We are continuing to investigate the issue. During this time Host Down alerts will not fire and metrics may be missing or delayed for Atlas and Cloud Manager Clusters. Cluster operations may also be delayed.

INVESTIGATING 24 days ago - at 10/07/2025 01:42PM

We are currently investigating a delay in our metric ingestion pipeline. Customers may see delays in cluster operations.

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