Outage in Monta
DNS issue
Resolved Major
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Outage Details
Components affected
Monta Partner API Monta Customer Service Monta Car Integrations Monta App Monta Smart charge Monta API Monta OCPP Monta Web Portal Monta Wallet Monta ChargingLatest Updates ( sorted recent to last )
We have confirmed devices with wrong cache is now also working as expected.
The issue have been solved and our checks report all green.
If your devices DNS updated while the issue happened, there might be a delay for it to get up and running again.
We will continue to monitor the systems to ensure everything continue to function.
The issue is caused by a problem with one of our providers. We are working hard on solving the issue.
The issue only affects people without DNS cache.
We are continuing to investigate this issue.
We are currently seeing issues related to DNS across all our systems.
The team is investigating
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