Outage in Netskope

Service Impact to Chicago, Illinois, USA (ORD1) Data Center

Resolved Minor
September 12, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a service impacting incident at the Chicago, Illinois, USA (ORD1) data center. Full details can be found on the support portal.
Components affected
Netskope Chicago, Illinois, USA (ORD1)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/13/2023 12:48AM

Netskope has mitigated the immediate impact by removing ORD1 from NewEdge.

MONITORING over 1 year ago - at 09/12/2023 11:59PM

ORD1 was removed from NewEdge to allow users to connect to alternative data centers while an investigation for a root cause continues.

INVESTIGATING over 1 year ago - at 09/12/2023 10:57PM

We are investigating a service impacting incident at the Chicago, Illinois, USA (ORD1) data center.

Full details can be found on the support portal.

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