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This incident has been resolved.
Netskope completed maintenance within the QRO1 data center and is now performing performance and validation testing. Additional details can be found on the support portal.
IPsec/GRE services have been added back for QRO1. QRO1 continues to be bypassed from NewEdge Network for the NS client traffic until the investigation is completed.
The QRO1 data center was removed from NewEdge while the investigation continues
We are investigating a service impacting incident at the Querétaro, Mexico (QRO1) data center.
Full details can be found on the support portal.
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