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We have resolved the issue affecting a subset in customers in US Ashburn.
Customer Impact: Some customers may have experienced a degradation of service when using the NetSuite Service including login and performance degradation.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-12-16T20:39:41+00:00
End Time: 2024-12-16T21:30:00+00:00
We are executing the necessary mitigation steps to restore service impacting a subset of customers in US Ashburn.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
We have identified the issue affecting the NetSuite Service impacting login for a subset of customers in US Ashburn.
Customer Impact: Customers may experience a degradation of service when using the NetSuite Service including login.
We started investigating an issue which is affecting the NetSuite service in US Ashburn. Further details will be provided shortly.
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