Outage in Npay

Evry authorizations timeout

Resolved Major
August 27, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We noticed some connection problems for payment authorizations that are routed via Evry. There are currently no more connection problems. Affected time period was 15:07 to 15:13 EEST (Finnish time). We're looking into what caused this.
Components affected
Npay Payment Backend
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/27/2024 01:44PM

This incident has been resolved.

MONITORING 4 months ago - at 08/27/2024 12:44PM

There were connection problems from our side to Evry systems that have resolved without action on our part.

We're monitoring for any further problems but haven't seen any since 15:13 EEST.

INVESTIGATING 4 months ago - at 08/27/2024 12:25PM

We noticed some connection problems for payment authorizations that are routed via Evry. There are currently no more connection problems.

Affected time period was 15:07 to 15:13 EEST (Finnish time).

We're looking into what caused this.

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