Outage in Npay

Authorization failures

Resolved Major

February 12, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Npay Nets Finland

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/13/2025 01:49AM

There were authorization processing issues at Nets Finland acquirer side. The authorization processing had issues between 0:03 (UTC+2) and 3:30.

INVESTIGATING 3 months ago - at 02/12/2025 11:07PM

We are currently investigating this issue.

Latest Npay outages

Amex settlements for merchants using the Nets Finland acquirer are delayed since March 31st - about 1 month ago

Settlements for merchants using the Nets Denmark (NDS) acquirer are delayed since March 25th - about 1 month ago

Payment terminal transactions failing - about 1 month ago

Nets Finland settlements are delayed - 4 months ago

Authorization connection problems - 4 months ago

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