Outage in Npay

Authorization failures

Resolved Minor
October 15, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating authorization processing issues that affect some transactions. Issue started around 05.00 EEST
Components affected
Npay Payment Backend

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/15/2025 04:26AM

Incident was resolved 07:00 EEST. Issue affected only a very small amount of transactions and was caused by network issues in a service provider's data center.

INVESTIGATING 8 days ago - at 10/15/2025 03:20AM

We are currently investigating authorization processing issues that affect some transactions. Issue started around 05.00 EEST

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