Outage in NWEA

Class Profile Report Access Issues for MAP Growth

Resolved Major
July 31, 2024 - Started about 1 year ago - Lasted 2 days
Official incident page

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Outage Details

We are aware that some MAP Growth users are experiencing issues accessing the Class Profile report and are receiving an error message stating, "Some information isn't loading correctly." Our NWEA engineering team is actively investigating this issue. This problem appears to be isolated to the Class Profile report. All other MAP Growth reports are accessible and functioning correctly. If you are not experiencing issues with the Class Profile report, you may continue to use it as usual. We will provide updates as soon as more information is available. If you encounter this error message with the Class Profile report, we recommend waiting for a resolution before attempting to access it again.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/02/2024 04:58PM

NWEA Engineers have implemented a solution and this incident has been resolved.

MONITORING about 1 year ago - at 07/31/2024 10:11PM

NWEA engineers have implemented a solution, and all MAP Growth users should now have access to the Class Profile report. If you continue to experience issues accessing any MAP Growth report, please contact NWEA Technical Support.

Our engineers will continue to monitor the situation to ensure there are no further access issues.

INVESTIGATING about 1 year ago - at 07/31/2024 06:28PM

We are aware that some MAP Growth users are experiencing issues accessing the Class Profile report and are receiving an error message stating, "Some information isn't loading correctly." Our NWEA engineering team is actively investigating this issue.

This problem appears to be isolated to the Class Profile report. All other MAP Growth reports are accessible and functioning correctly. If you are not experiencing issues with the Class Profile report, you may continue to use it as usual.

We will provide updates as soon as more information is available. If you encounter this error message with the Class Profile report, we recommend waiting for a resolution before attempting to access it again.

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