Outage in Observe

2025-09-05 - Higher Rate of 50x Errors - US West (Oregon) 1

Resolved Major
September 05, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We’ve identified an issue causing a higher than expected rate of 50x errors in the following region: US West (Oregon) 1. As a result, some users may experience delays in the ingestion of data. This is a retryable error, so there is no risk of data loss. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/05/2025 07:03PM

This incident has been resolved.

MONITORING 3 days ago - at 09/05/2025 04:39PM

We have resolved the issue and are monitoring for recovery.

INVESTIGATING 3 days ago - at 09/05/2025 03:57PM

We’ve identified an issue causing a higher than expected rate of 50x errors in the following region: US West (Oregon) 1. As a result, some users may experience delays in the ingestion of data. This is a retryable error, so there is no risk of data loss. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!

Latest Observe outages

We are currently aware that some users may be unable to log in or may encounter unexpected permission errors when accessing the platform. Our engineering team is actively investigating the issue. - 11 days ago
2025-08-21 Ingest latency in US West (Oregon) Limited Customers - 19 days ago
2025-08-08 - Ingest Latency - US East (N. Virginia) - about 1 month ago
2025-08-08 Ingest lag in Asia Pacific (Sydney) Region - about 1 month ago
2025-07-22 Observe Services Unreachable - US West (Oregon) - about 2 months ago

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