Outage in Observe

2025-10-20 AWS East Outage

Resolved Minor
October 20, 2025 - Started 26 days ago - Lasted about 17 hours
Official incident page

Incident Report

There is currently an outage for AWS East which is causing ingest delays for some Observe customers. At this time we believe the impact to be localized to only a few customers and we have notified those customers directly. We are currently investigating the issue and determining next steps. We do not believe there is a risk of data loss at this time.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/21/2025 01:23AM

This incident has been resolved.

MONITORING 25 days ago - at 10/20/2025 11:27PM

AWS has reported full recovery. We will monitor this for 2 hours and then close if no new issues arise.

MONITORING 25 days ago - at 10/20/2025 10:22PM

AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.

MONITORING 25 days ago - at 10/20/2025 10:07PM

AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.

MONITORING 25 days ago - at 10/20/2025 08:50PM

AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.

MONITORING 25 days ago - at 10/20/2025 07:35PM

AWS is still monitoring recovery of services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.

MONITORING 25 days ago - at 10/20/2025 06:26PM

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.

MONITORING 25 days ago - at 10/20/2025 04:59PM

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.

MONITORING 25 days ago - at 10/20/2025 03:59PM

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We are continuing to monitor.

MONITORING 26 days ago - at 10/20/2025 02:44PM

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We are continuing to monitor.

MONITORING 26 days ago - at 10/20/2025 01:43PM

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.

MONITORING 26 days ago - at 10/20/2025 12:28PM

AWS has applied initial mitigations and is observing signs of recovery for impacted AWS Services in US-EAST-1. To clarify, US-WEST-2 remains unaffected.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

We will be monitoring the situation and posting updates as we have more information.

MONITORING 26 days ago - at 10/20/2025 11:27AM

AWS has applied initial mitigations and is observing early signs of recovery for some impacted AWS Services in US-EAST-1. To clarify, US-WEST-2 remains unaffected.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

We will be monitoring the situation and posting updates as we have more information.

MONITORING 26 days ago - at 10/20/2025 09:41AM

AWS has applied initial mitigations and is observing early signs of recovery for some impacted AWS Services in US-EAST-1.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

We will be monitoring the situation and posting updates as we have more information.

INVESTIGATING 26 days ago - at 10/20/2025 09:01AM

There is currently an outage for AWS East which is causing ingest delays for some Observe customers. At this time we believe the impact to be localized to only a few customers and we have notified those customers directly.

We are currently investigating the issue and determining next steps.

We do not believe there is a risk of data loss at this time.

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