Outage in Officient

Exact Online Collaboration: Emails of declarations and annual reports sent from Exact Online Fiscaal are not being received (NL)

Resolved Minor
January 13, 2025 - Started 2 days ago - Lasted about 19 hours
Official incident page

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Outage Details

E-mails of declarations and annual reports sent for approval or inspection are currently not being received. This applies to all app environments. We are investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/14/2025 08:02AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 01/13/2025 12:46PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 01/13/2025 12:45PM

E-mails of declarations and annual reports sent for approval or inspection are currently not being received. This applies to all app environments. We are investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience

Latest Officient outages

EOL Payroll - Payroll calculation might not be possible (NL) - 41 minutes ago
Exact Online - Fields not filled in when sending xml files to the digital postbox (NL/BE) - 5 days ago
Exact Online Collaboration - Inspection and approval emails do not arrive when sending a declaration (NL) - 5 days ago
Exact Online Fiscal/ Annual reporting - Delayed website response time on https://app3.fiscaalgemak.nl/ (NL) - 6 days ago
Exact Boekhoud Gemak - Boekhoud Gemak not accessible (NL) - 6 days ago

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