Outage in OpenAI

ChatGPT Web Interface Incident

Resolved Major
March 20, 2023 - Started over 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

We are investigating an issue with the ChatGPT web experience.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/21/2023 02:54AM

We've fully restored ChatGPT service to all users. We're continuing to work to restore past conversation history to users.

MONITORING over 2 years ago - at 03/21/2023 12:31AM

We are continuing to work to restore conversation history to users.

MONITORING over 2 years ago - at 03/20/2023 11:09PM

We have a root cause for the loss of conversation history and are actively working to restore it now

MONITORING over 2 years ago - at 03/20/2023 09:14PM

Service is restored, but conversation history is still not available.

MONITORING over 2 years ago - at 03/20/2023 08:12PM

We are gradually rolling out a fix that users will receive as capacity allows.

IDENTIFIED over 2 years ago - at 03/20/2023 06:58PM

We have identified the root cause the issue and are working on resolution.

INVESTIGATING over 2 years ago - at 03/20/2023 05:58PM

We're continuing to investigate the source of the outage.

INVESTIGATING over 2 years ago - at 03/20/2023 04:41PM

We are investigating an issue with the ChatGPT web experience.

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