Outage in OpenAI
Issues with ChatGPT Memory
Resolved Minor
November 06, 2025 - Started 4 months ago
- Lasted about 22 hours
Incident Report
We are investigating an issue related to missing ChatGPT memories.
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 months ago - at 11/07/2025 04:15PM
We have identified the root cause and we are rolling out a fix.
INVESTIGATING
4 months ago - at 11/07/2025 08:42AM
There has been partial recovery of ChatGPT Memories for a subset of impacted users.
Users who created new Memories during the incident window may still see gaps. We are continuing working on recovery of memories of the users from the time prior to the incident.
INVESTIGATING
4 months ago - at 11/07/2025 01:12AM
There has been partial recovery of ChatGPT Memories for a subset of impacted users.
Users who created new Memories during the incident window may still see gaps. We are initiating targeted recovery actions to drive full restoration of all affected Memories.
INVESTIGATING
4 months ago - at 11/07/2025 12:18AM
There has been partial recovery of ChatGPT Memories for a subset of impacted users.
Users who created new Memories during the incident window may still see gaps, and those entries remain under active investigation. We are continuing targeted recovery efforts to fully restore affected users’ Memories.
INVESTIGATING
4 months ago - at 11/06/2025 11:46PM
We are continuing the investigation for an issue related to ChatGPT memory.
INVESTIGATING
4 months ago - at 11/06/2025 09:11PM
We are continuing to investigate an issue related to missing ChatGPT Memory.
INVESTIGATING
4 months ago - at 11/06/2025 06:38PM
We are investigating an issue related to missing ChatGPT memories.
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