Outage in OpenAI

Assistants API messages are truncated or split

Resolved Minor
April 04, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports from users experiencing issues with Assistants API messages being truncated or split.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/04/2024 04:58PM

Between 11:00 AM PT on April 2nd and 9:08 AM PT on April 4th, users experienced malformed responses from the Assistants API due to a configuration issue. This problem has now been resolved, and the Assistants API is functioning as expected.

IDENTIFIED over 1 year ago - at 04/04/2024 04:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 04/04/2024 03:59PM

We are currently investigating reports from users experiencing issues with Assistants API messages being truncated or split.

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