Outage in OpenAI

High error rates on gpt-4o-audio-preview

Resolved Minor
October 27, 2025 - Started about 1 month ago - Lasted about 4 hours

Incident Report

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI APIs OpenAI Audio

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 10/27/2025 06:39AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 1 month ago - at 10/27/2025 06:27AM

We have identified the root cause and we are working on implementing a mitigation.

IDENTIFIED about 1 month ago - at 10/27/2025 05:21AM

We have identified that users are experiencing elevated errors for the impacted services.

We are actively working on implementing a mitigation.
We will provide an update as soon as we have more information.

IDENTIFIED about 1 month ago - at 10/27/2025 01:30AM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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