Outage in OpenAI

Elevated Error Rate for ChatGPT and API

Resolved Minor
January 23, 2025 - Started about 9 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing elevated error rates in the API. We are currently investigating.
Components affected
OpenAI ChatGPT OpenAI API
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 01/23/2025 12:43PM

This issue has now been resolved. Between 3:33 AM and 4:23 AM PST, customers experienced elevated error rates on ChatGPT and the API.

MONITORING about 9 hours ago - at 01/23/2025 12:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 9 hours ago - at 01/23/2025 12:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 9 hours ago - at 01/23/2025 12:00PM

We are continuing to investigate this issue.

INVESTIGATING about 9 hours ago - at 01/23/2025 11:57AM

We are continuing to investigate this issue.

INVESTIGATING about 9 hours ago - at 01/23/2025 11:54AM

We are currently experiencing elevated error rates in the API. We are currently investigating.

source IsDown Widespread service outage across platforms Reports started 11 minutes before official outage was reported

Users report ChatGPT down on all platforms with error 502 and bad gateway issues, affecting both web and mobile apps.

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