Outage in OpenAI

Issues with new sign ups

Resolved Minor
March 30, 2025 - Started 2 days ago - Lasted 1 day

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Outage Details

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Latest Updates ( sorted recent to last )
MONITORING about 24 hours ago - at 03/31/2025 10:24PM

We have implemented additional fixes and are currently monitoring results. Users globally should be able to sign up without issue.

IDENTIFIED 1 day ago - at 03/31/2025 08:53PM

We have implemented partial fixes for new signups globally. While some users may still encounter errors during signup, they may be able to log in successfully after a brief wait. We’re continuing to work toward a full resolution.

IDENTIFIED 1 day ago - at 03/31/2025 05:39PM

We are continuing to actively work to mitigate issues affecting new signups in certain geographies.

IDENTIFIED 1 day ago - at 03/31/2025 12:59PM

We are still actively working to mitigate issues affecting new signups in certain geographies.

IDENTIFIED 2 days ago - at 03/30/2025 09:45PM

We are actively working on mitigating issues with new signups in some geographies.

IDENTIFIED 2 days ago - at 03/30/2025 05:55PM

Login issues are resolved. Mitigating issues with new sign ups.

INVESTIGATING 2 days ago - at 03/30/2025 04:33PM

Login issues are mostly recovered. We are experiencing Login issues in some geographies and are working on mitigating them.

IDENTIFIED 2 days ago - at 03/30/2025 03:04PM

We are still implementing the mitigation. Login issues have been recovered but we are still working to fix sign-up issues for our web platforms.

IDENTIFIED 2 days ago - at 03/30/2025 12:34PM

We have identified that users are experiencing login issues for the impacted services.

We are working on implementing a mitigation.

INVESTIGATING 2 days ago - at 03/30/2025 11:24AM

We are investigating the issue for the listed services.

IDENTIFIED 2 days ago - at 03/30/2025 11:10AM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

source IsDown Possible Outage Indicated by User Reports Reports started 4 minutes before official outage was reported

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