Outage in Osano

Web application login using SMS multi-factor authentication is non-functional

Resolved Major
June 20, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified the issue and are currently working with AWS support to expedite a resolution to this service outage.
Components affected
Osano Customer Authentication
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/20/2023 04:49PM

A fix has been implemented and SMS multi-factor authentication is now working as expected.

IDENTIFIED over 1 year ago - at 06/20/2023 02:16PM

We have identified the issue and are currently working with AWS support to expedite a resolution to this service outage.

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