Outage in OVHcloud US

vRack Installation Order Error

Maintenance
March 04, 2025 - Started about 2 months ago

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Outage Details

While ordering a new vRack, customers will encounter an error during payment.

[409 ]: "payment already exists"
US.manager-Request-ID

vRacks do not create a charge for the customer and the order completes despite the error. We are currently working on resolving this issue.
Components affected
OVHcloud US Customer Order Portal
Latest Updates ( sorted recent to last )
about 2 months ago - at 03/04/2025 07:39PM

While ordering a new vRack, customers will encounter an error during payment.

[409 ]: "payment already exists"
US.manager-Request-ID

vRacks do not create a charge for the customer and the order completes despite the error. We are currently working on resolving this issue.

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