[US][Network] - Backbone Incident Notification

We are investigating network issues on the US backbone.

We have identified an issue within our Miami point of presence which has currently been mitigated. We are currently monitoring for stability.

Ongoing issues are currently being investigated with the Miami point of presence.

Our team is closely monitoring the infrastructure to ensure stability. A full review is underway, and we are committed to maintaining reliable service for all customers.

For the latest information, please continue to check this status post.

We continue to experience disruptions to our network services in the Miami/Los Angeles PoP. We are continuously implementing measures to ensure improved operations, Our dedicated team is actively working to resolve the issue as a top priority.

We will push updates to those who have reported impact via your Support incident as information becomes available.
We are committed to restoring service quickly and appreciate your patience and understanding.