Outage in P44

POV Manager - Email Notification Issue

Resolved Minor
September 18, 2024 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing an issue with the POV Manager, where the email notifications are not triggered as expected. However, this does not result in any data loss as files are uploaded successfully. Our engineering team is investigating this on top priority and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Swathi Support Operations Specialist
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/18/2024 02:32PM

Dear Valued Customer,

This issue has been completely resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Support Operations Specialist

INVESTIGATING 3 days ago - at 09/18/2024 10:44AM

Dear Valued Customer,

We are currently experiencing an issue with the POV Manager, where the email notifications are not triggered as expected. However, this does not result in any data loss as files are uploaded successfully.

Our engineering team is investigating this on top priority and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi
Support Operations Specialist

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