Outage in P44

Disruption in Shipment ETA Updates and Costs - North America Region

Resolved Minor
September 13, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with ETA updates and Cost for all modes. User may potentially not be able to view the latest updates on shipments. Our engineering team is investigating this with top priority and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Krunal Support Operations Specialist
Components affected
P44 Tracking API P44 Tracking API P44 Tracking API P44 Tracking Page P44 Tracking API P44 Tracking API P44 Tracking API P44 NA - Visibility Operations Center (VOC)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/13/2024 03:49PM

Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krunal
Support Operations Specialist

MONITORING 2 months ago - at 09/13/2024 01:21PM

Dear Valued Customer,

Our engineering team has identified the issue and implemented a fix. We are continuing to monitor from our end and shall post a final update as more information is available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krunal
Support Operations Specialist

INVESTIGATING 2 months ago - at 09/13/2024 11:56AM

Dear Valued Customer,

We are experiencing a disruption with ETA updates and Cost for all modes. User may potentially not be able to view the latest updates on shipments. Our engineering team is investigating this with top priority and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krunal
Support Operations Specialist

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