Outage in Parsec

intermittent issue with Player Names

Resolved Minor
December 11, 2024 - Started 10 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an intermittent issue that is causing Player Names to return incorrect values. Rather than returning the actual player name it is returning PlayerName#0000.

This is impacting several Gaming Services that use Player Names including Authentication, Leaderboards, Lobby & Friends.

Engineers are investigating. Further updates will be posted as more information becomes available.

Apologies for the inconvenience.
Latest Updates ( sorted recent to last )
10 days ago - at 12/11/2024 06:53PM

We are investigating an intermittent issue that is causing Player Names to return incorrect values. Rather than returning the actual player name it is returning PlayerName#0000.

This is impacting several Gaming Services that use Player Names including Authentication, Leaderboards, Lobby & Friends.

Engineers are investigating. Further updates will be posted as more information becomes available.

Apologies for the inconvenience.

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