Outage in Particle
Cellular service disruption Global
Resolved Minor
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Outage Details
Components affected
Particle Cellular ConnectivityLatest Updates ( sorted recent to last )
Connectivity has recovered and devices remain stable.
A fix was implemented and the fleet is recovering. We are monitoring the results.
Particle team identified small numbers of devices drop offline in other countries, some of these countries are: US, CA, GB, NL, DE, NZ, FR, PL, BE, NO, AU, BR, CH, JP
Affected SKUs are:
-Electron 2G (G350)
-Electron 3G (U260/ U270)
-E Series 2G/3G (E310)
The provider is currently investigating the incident.
We are currently experiencing partial service degradation and investigating the issue to determine the root cause. Main affected carriers are Rogers, AT&T, and T-Mobile in North America. We are working with the network provider.
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