Outage in Pinecone

Indexes not showing in the console

Resolved Minor
June 01, 2023 - Started over 2 years ago - Lasted 23 minutes
Official incident page

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Outage Details

We are investigating an issue with some customers not seeing active indexes in the Pinecone console. All indexes are available; this appears to be a problem limited only to visibility in the console.
Components affected
Pinecone Console
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/01/2023 06:19PM

The incident with indexes not showing in the console has been resolved. If you continue to have problems accessing your indexes, please get in touch with our support team via support.pinecone.io.

IDENTIFIED over 2 years ago - at 06/01/2023 06:04PM

The issue with indexes not appearing in the console has been identified and a fix is being pursued.

INVESTIGATING over 2 years ago - at 06/01/2023 06:02PM

We are investigating an issue with some customers not seeing active indexes in the Pinecone console. All indexes are available; this appears to be a problem limited only to visibility in the console.

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