Outage in Pinecone

Increased file processing time for Assistant

Resolved Minor
December 09, 2025 - Started 4 days ago - Lasted about 7 hours
Official incident page

Incident Report

Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.

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Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 12/10/2025 03:32AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 12/09/2025 09:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 12/09/2025 09:24PM

Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.

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