Outage in Pinecone

[GCP][europe-west4] Errors for upsert operations on some indexes

Resolved Major

March 13, 2026 - Started about 2 hours ago - Lasted 5 minutes
Official incident page

Incident Report

Summary AI Generated

Pinecone experienced a major incident affecting upsert operations on some indexes in the GCP europe-west4 region. Users encountered errors when attempting to perform upsert operations during this time. The issue was resolved within 5 minutes of detection.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 03/13/2026 02:10PM

This incident has been resolved.

INVESTIGATING about 2 hours ago - at 03/13/2026 02:06PM

We are currently investigating this issue.

Latest Pinecone outages

[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxy - 8 days ago

[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes - 9 days ago

[GCP][us-central1][europe-west4] Errors on some read operations - 18 days ago

[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces - about 1 month ago

[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes - about 2 months ago

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