Outage in Pinecone
[AWS][us-east-1] 5xx errors on read and write operations for some indexes
Resolved MajorIncident Report
Summary AI Generated
Pinecone experienced a major incident in the AWS us-east-1 region where some indexes returned 5xx errors during read and write operations. The issue affected database operations for 15.2 hours before being identified and resolved with a fix implementation.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/14/2026 12:26PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 05/13/2026 09:22PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 05/13/2026 09:19PM
We are currently investigating this issue.
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