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Outage in Pinecone

[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexes

Resolved Minor
July 20, 2026 - Started 13 days ago - Lasted 42 minutes
Official incident page

Incident Report

Summary AI Generated

Pinecone's serverless indexes on AWS us-east-1 experienced increased latency and 5xx errors for approximately 42 minutes on July 20, 2026. The issue was identified shortly after it began and a fix was implemented. The incident was fully resolved within the same timeframe.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 07/20/2026 06:26PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 07/20/2026 05:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 07/20/2026 05:44PM

We are currently investigating this issue.

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