Outage in Plaid

Service Disruption Impacting Bank of America and Wells Fargo connections

Resolved Minor
October 04, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.
Components affected
Plaid API - Production
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/04/2024 05:49AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/04/2024 01:55AM

We were observing issues impacting new connections to Bank of America. This issue has been resolved as of 6:40pm PT.

We are observing issues impacting new connections to Wells Fargo. We have notified Wells Fargo and are working to root cause and resolve this issue as quickly as possible.

INVESTIGATING 3 months ago - at 10/04/2024 01:41AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/04/2024 01:39AM

We are currently experiencing elevated error rates for Item adds.
We are actively investigating and working to mitigate this issue.

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