Outage in PlanGrid

Revit Cloud Worksharing / Cloud Models

Resolved Minor
April 08, 2025 - Started 10 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue where customers are experiencing latency in accessing project files and encountering syncing issues with the model on Revit Cloud Worksharing/Cloud Models. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/08/2025 04:28AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 10 days ago - at 04/08/2025 04:06AM

We are continuing to investigate an issue where customers are experiencing latency in accessing project files and encountering sync issues with the model on Revit Cloud Worksharing/Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 10 days ago - at 04/08/2025 03:07AM

We are continuing to investigate an issue where customers are experiencing latency in accessing project files and encountering syncing issues with the model on Revit Cloud Worksharing/Cloud Models. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 10 days ago - at 04/08/2025 02:05AM

We are investigating an issue where customers are experiencing latency in accessing project files and encountering syncing issues with the model on Revit Cloud Worksharing/Cloud Models. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

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