Outage in Plivo

Delivery delay on Outbound toll-free SMS towards Dish Network and Evolve Cellular Network.

Resolved Minor
September 06, 2024 - Started 4 months ago - Lasted 13 days
Official incident page

Need to monitor Plivo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Plivo, and never miss an outage again.
Start Free Trial

Outage Details

Dear Valued Customer, One of our carrier partners is currently observing outbound toll-free SMS delivery delays towards Dish Network in the US region and Evolve Cellular Network. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #71657, 71738
Components affected
Plivo Toll-free SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/18/2024 10:00PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 09/12/2024 10:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 09/12/2024 10:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 09/06/2024 04:33AM

Dear Valued Customer,

One of our carrier partners is currently observing outbound toll-free SMS delivery delays towards Dish Network in the US region and Evolve Cellular Network. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#71657, 71738

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime