Outage in Plivo

10DLC Campaign Registration Failure in US

Resolved Minor
October 11, 2024 - Started about 1 month ago - Lasted 24 days
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating numbers with their 10DLC campaigns. Existing campaigns will not face any problems. We are actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #74401 #74545
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 11/04/2024 11:51AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 10/11/2024 03:25PM

Dear Valued Customer,

Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating numbers with their 10DLC campaigns. Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#74401 #74545

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