Outage in Plivo

Delivery delay on Inbound and Outbound SMS towards phone numbers in US and Canada

Resolved Minor
February 01, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Valued Customer, Our carrier partner is currently observing Inbound and Outbound SMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #85124
Components affected
Plivo Longcode SMS, USA & Canada

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/01/2025 10:45AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 02/01/2025 08:55AM

Dear Valued Customer,

Our carrier partner is currently observing Inbound and Outbound SMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#85124

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