Outage in Powerschool

Candidate Assessment / EPI assessment link errors or times out

Resolved Major
March 31, 2025 - Started 8 days ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating applicants not being able to access the links to the Educator Professional Inventory (EPI) assessments. The page loads with a blank screen. Applicants may experience time outs if they are actively doing the assessment. We will update further as the investigation occurs.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/01/2025 02:22PM

The issue with applicants accessing the assessments is fully resolved. Please notify our support team if any issues persist.

MONITORING 8 days ago - at 04/01/2025 11:16AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 03/31/2025 08:43PM

We are currently investigating applicants not being able to access the links to the Educator Professional Inventory (EPI) assessments. The page loads with a blank screen. Applicants may experience time outs if they are actively doing the assessment. We will update further as the investigation occurs.

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