Outage in PPRO

eps: Partial Service Disruption

Resolved Major
December 19, 2024 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Components affected
PPRO eps
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/19/2024 08:18PM

The external service disruption of eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

IDENTIFIED 2 days ago - at 12/19/2024 06:50PM

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

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