Outage in Procore

Some customers are experiencing performance issues when signed in and others might experience issues logging in

Resolved Minor
October 29, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our engineering team is investigating an issue resulting in sign-in issues and performance degradation in the application. Additional updates will be provided as new information becomes available.
Components affected
Procore Login Procore Web Interface
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 03:11AM

During the incident, users experienced intermittent login and performance issues. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING about 2 months ago - at 10/30/2024 02:43AM

Our engineering team has implemented a solution to remediate intermittent login and performance issues. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING about 2 months ago - at 10/30/2024 02:08AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/30/2024 01:48AM

Our engineering team continues to investigate an intermittent issue with login and performance degradation in the application. Additional updates will be provided as new information becomes available.

INVESTIGATING about 2 months ago - at 10/30/2024 12:52AM

The team continues to investigate the issue that results in degraded performance and issues with logging in in some cases.

INVESTIGATING about 2 months ago - at 10/29/2024 11:51PM

Our engineering team is investigating an issue resulting in sign-in issues and performance degradation in the application. Additional updates will be provided as new information becomes available.

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