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This incident has been resolved.
Current update from Citrix - Status is UP.
Post mitigation most of the impacted customers are able to launch apps and desktops. We continue to monitor.
Citrix Status page update
'We have identified the root cause and are applying mitigations now. Some of the impacted customers should see successful DaaS launches as we they are recovering.
https://status.cloud.com/incidents/651542
Pulsant have been made aware of an ongoing incident impacting Citrix EU Customers ' Few EU customers could not launch apps and desktops through DaaS'
For up to date information - https://status.cloud.com/incidents/651542
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