Outage in Qualys

US POD 3 : Patch Management UI populating no data on (IM- 11765)

Resolved Major
September 27, 2024 - Started about 19 hours ago - Lasted about 3 hours
Official incident page

Need to monitor Qualys outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Qualys, and never miss an outage again.
Start Free Trial

Outage Details

Qualys Cloud Operations team has identified the issue that is causing an impact on PMUI with no data and currently are working on restoring it back. Further updates will be shared as they become available. Ticket Reference for this incident: IM-11765.
Components affected
Qualys Patch Management (PM)
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 09/27/2024 08:12AM

This incident has been resolved. The data is now visible on PMUI for US Platform 3.

MONITORING about 17 hours ago - at 09/27/2024 07:08AM

A fix has been implemented however we kept it under monitoring.

INVESTIGATING about 19 hours ago - at 09/27/2024 05:45AM

We are continuing to investigate this issue.

INVESTIGATING about 19 hours ago - at 09/27/2024 05:18AM

Qualys Cloud Operations team has identified the issue that is causing an impact on PMUI with no data and currently are working on restoring it back.
Further updates will be shared as they become available.

Ticket Reference for this incident: IM-11765.

Latest Qualys outages

US Platform 3: UI Slowness (IM-11751.) - 17 days ago
US Platform 2: Delay in updating Container Security Sensors and Container Status (IM-11739) - 24 days ago
AE Platform 1: Slowness observed on UI (IM-11734) - 29 days ago
IN Platform 1 : Slowness observed while trying to login - about 1 month ago
UK Platform 1, US Platform 2, EU Platform 2: Data not visible under Patch Management UI (IM-11718) - about 1 month ago

Keeping track of cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE