Outage in Qualys

EU Platform 2 - Slowness Observed while loading portal front modules (IM-11852)

Resolved Minor
December 09, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

Qualys Cloud Platform is investigating an issue where users are observing slowness while loading portal front modules.
Components affected
Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Container Security (CS) Qualys VMDR Mobile Qualys Gateway Service (QGS) Qualys Network Passive Sensor (PS) Qualys Web Application Scanning (WAS) Qualys Threat Protection (TP) Qualys Cloud Agent (CA) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Malware Detection (MD) Qualys File Integrity Monitoring (FIM) Qualys Security Assessment Questionnaire (SAQ) Qualys PCI Compliance (PCI) Qualys Endpoint Detection and Response (EDR) Qualys Continuous Monitoring (CM) Qualys Vulnerability Management (VM) Qualys Patch Management (PM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Total Cloud Qualys Security Configuration Assessment (SCA) Qualys AssetView (AV) Qualys CertView (CERT)

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/10/2024 03:32PM

This incident has been resolved.

MONITORING 10 months ago - at 12/09/2024 09:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 12/09/2024 02:41PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 12/09/2024 02:16PM

Qualys Cloud Platform is investigating an issue where users are observing slowness while loading portal front modules.

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