Outage in Qualys

US Platform 3 : Slowness Observed During Login (IM-12325)

Resolved Minor
October 15, 2025 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations team is investigating an issue on the Qualys US Platform 3, due to which customers may experience slowness while logging in to the Qualys UI. There is no impact on scan processing and APIs at this time.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 10/15/2025 06:11PM

This incident has been resolved.

MONITORING 14 days ago - at 10/15/2025 03:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 14 days ago - at 10/15/2025 02:58PM

Qualys Cloud Platform Operations team is investigating an issue on the Qualys US Platform 3, due to which customers may experience slowness while logging in to the Qualys UI. There is no impact on scan processing and APIs at this time.

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