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Outage in Qualys

US Platform 3: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12584)

Resolved Minor
April 13, 2026 - Started 1 day ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Qualys US Platform 3 experienced delays in container scan processing through both API and UI interfaces, affecting the Container Security (CS) service for 20.5 hours. Users encountered slower than normal processing times when initiating container security scans. The issue was resolved after implementing a fix and monitoring the results.

Qualys Cloud Platform Operations is currently investigating an issue that is causing delay in scan processing for containers via API/UI. Further details will be provided as they become available. The ticket reference for this incident is IM-12584
Components affected
Qualys Container Security (CS)

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 04/14/2026 06:59PM

This incident has been resolved.

MONITORING about 20 hours ago - at 04/14/2026 02:28PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 04/13/2026 10:28PM

Qualys Cloud Platform Operations is currently investigating an issue that is causing delay in scan processing for containers via API/UI.

Further details will be provided as they become available.

The ticket reference for this incident is IM-12584

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