Outage in Qualys
UK Platform 1: User experiences a sync delay when creating a new user in the administration module. (IM-12579)
Resolved MinorIncident Report
Summary AI Generated
Users experienced sync delays when creating new users in Qualys' administration module, affecting the Policy Audit/Policy Compliance and Vulnerability Management components on the UK Platform 1. The incident lasted 4.8 hours before being resolved by the Qualys Cloud Operations team.
The Qualys Cloud Operations team is investigating an issue where users are experiencing a sync delay when creating a new user in the administration module. Further details will be provided as they become available. The ticket reference for this incident is IM-12579.
Components affected
Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Vulnerability Management (VM)Trusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/09/2026 09:44PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 04/09/2026 04:55PM
The Qualys Cloud Operations team is investigating an issue where users are experiencing a sync delay when creating a new user in the administration module. Further details will be provided as they become available. The ticket reference for this incident is IM-12579.
Latest Qualys outages
UK Platform 1: User experiences a sync delay when creating a new user in the administration module. (IM-12579) - about 15 hours ago
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