Outage in Qualys
US Platform 2: Slowness observed while loading Dashboard and Delay in scan processing for containers on UI/API [IM-12577]
Resolved MinorIncident Report
Summary AI Generated
Qualys US Platform 2 experienced slowness in Dashboard loading and delays in container scan processing through both UI and API, affecting Vulnerability Management and Container Security services. The incident lasted 3.4 hours before a fix was implemented and monitoring confirmed resolution.
Qualys Cloud Platform Operations is currently investigating an issue where users will notice slowness while loading the Dashboard and a delay in scan processing for containers on the UI/API
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12577.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/09/2026 07:55AM
This incident has been resolved.
MONITORING
2 days ago - at 04/09/2026 06:09AM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 04/09/2026 05:13AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 04/09/2026 04:32AM
Qualys Cloud Platform Operations is currently investigating an issue where users will notice slowness while loading the Dashboard and a delay in scan processing for containers on the UI/API
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12577.
Latest Qualys outages
UK Platform 1: User experiences a sync delay when creating a new user in the administration module. (IM-12579) - about 15 hours ago
Platform: UK1, US4, US5, KSA, AE, EU3, AU : Tag Based [QQL] Queries Not Returning Expected Assets (IM-12569) - 1 day ago
US Platform 2: VM Scan Processing Delays (IM-12576) - 2 days ago
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