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Outage in Qualys

EU Platform 2: Delay in VM Scan Processing [IM-12595]

Minor
April 16, 2026 - Started about 2 hours ago
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12595.

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INVESTIGATING about 2 hours ago - at 04/16/2026 11:43PM

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12595.

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