Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Qualys

US Platform 3: VM Scan Processing Delay (IM-12328)

Resolved Minor
October 17, 2025 - Started 6 months ago - Lasted 1 day
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue with vm-scan event lag. Users will notice delays in VM Scan processing. Further updates will be shared as they become available. The ticket reference for this incident is IM-12328

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/18/2025 03:57PM

This incident has been resolved.

MONITORING 6 months ago - at 10/17/2025 08:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/17/2025 05:58PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 10/17/2025 03:00PM

Qualys Cloud Platform Operations is currently investigating an issue with vm-scan event lag.
Users will notice delays in VM Scan processing.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12328

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook