Outage in Qualys

US Platform 3: Cloud Agent Delta Backlog (IM-11858)

Resolved Minor
December 16, 2024 - Started 4 months ago - Lasted about 15 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue causing a Cloud Agent Delta Backlog. Users will notice that data will take longer than expected to be visible within Vulnerability Management, Cloud Agent, and CSAM modules. Further updates will be shared as they become available. The ticket reference for this activity is IM-11858
Components affected
Qualys AssetView (AV) Qualys Asset Inventory (AI) Qualys Cloud Agent (CA)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/17/2024 07:49AM

This incident has been resolved.

MONITORING 4 months ago - at 12/16/2024 11:29PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 12/16/2024 04:51PM

Qualys Cloud Platform Operations is investigating an issue causing a Cloud Agent Delta Backlog.

Users will notice that data will take longer than expected to be visible within Vulnerability Management, Cloud Agent, and CSAM modules.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11858

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