Outage in Qualys
EU Platform 2: Vulnerability Management (VM) | Empty CSV reports getting downloaded (IM-12050)
Resolved MinorIncident Report
Qualys Cloud Platform Operations is investigating an issue where users get empty VM reports when downloading them in CSV format.
Further updates will be shared as they are available.
The reference ticket number for the incident is (IM-12050)
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/24/2025 01:31AM
This incident has been resolved.
MONITORING
12 months ago - at 04/23/2025 03:25PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 months ago - at 04/23/2025 01:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
12 months ago - at 04/23/2025 11:45AM
Qualys Cloud Platform Operations is investigating an issue where users get empty VM reports when downloading them in CSV format.
Further updates will be shared as they are available.
The reference ticket number for the incident is (IM-12050)
Latest Qualys outages
EU Platform 2: Delay in VM Scan Processing [IM-12595] - about 4 hours ago
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