Outage in QuickBooks

QuickBooks Self-Employed users are unable to create and view invoices when accessing their company via a supported web browser

Resolved Major
July 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Some QuickBooks Self-Employed users are reporting that they're unable to view their Invoices List or create Invoices when accessing their companies via a supported web browser. Our teams are currently investigating the issue for you. While we work on this for you, we would advise you to create and view invoices in your company by accessing it via the mobile browser instead.
Components affected
QuickBooks Self-Employed

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/31/2023 03:53PM

We are pleased to inform you that the issue has been resolved. All functionality and access to the Invoices List has been restored in the web environment and is working as intended. Thank you for your patience and understanding and for using QuickBooks.

INVESTIGATING over 2 years ago - at 07/31/2023 02:51PM

Some QuickBooks Self-Employed users are reporting that they're unable to view their Invoices List or create Invoices when accessing their companies via a supported web browser. Our teams are currently investigating the issue for you. While we work on this for you, we would advise you to create and view invoices in your company by accessing it via the mobile browser instead.

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